Shipping policy
Shipping Locations
We currently only ship to the 48 US contiguous states and Canada.
All orders placed through www.barkandship.com are carefully packed and shipped from our fulfillment centers to ensure timely and secure delivery.
Processing Time
Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
Shipping rates are calculated at checkout and depend on your location, order size, and selected shipping method. We may offer free shipping on certain promotions or orders above a specific threshold.
Estimated Delivery Time
- Domestic Shipping: 2–7 business days
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment directly through our carrier’s website.
Delivery Issues
If you haven't received your order within the expected timeframe, please contact our support team via email at support@barkandship.com. We will work with the carrier to resolve the issue promptly.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure the shipping address is entered correctly. We do our best to speed up processing and shipping times; therefore, there is a limited window to cancel or change orders.
Damaged or Lost Packages
In the event of a damaged or lost package, please notify us immediately. We will initiate an investigation with the shipping provider and offer a replacement or refund depending on the outcome.
Changes to Shipping Policy
BarkandShip reserves the right to update this Shipping Policy at any time. Changes will be reflected on this page with an updated effective date.
Contact Us
If you have any questions about this Shipping Policy, please contact us at our email support@barkandship.com or through our the contact form at our website.